Copyright 1981-2013 Tapside Marketing Ltd - More Than 30 Years Experience Targeted To Make Your Coffee The Best - Terms and Conditions
Orders are processed and shipped within 24 hours, during business days only (Mon - Fri). If we are unable to despatch your order within 24 hours, we will contact you with an estimated despatch date and offer you the option of cancelling the order.
Delivery usually takes within 1 to 3 days to arrive (the UK mainland addresses). The cost of delivery will be dependant on the order value:
- delivery is FREE on orders over £75.00
- a fee of £9 is made to orders below £75.00
Returns and cancellations
Returns - If you are not satisfied and wish to return a product, you must notify us within 7 days of receiving your order. We will refund only UNUSED products and in its original packaging returned to us in a saleable condition, within 28 days.
Cancellations - You may cancel your order for free at any time before despatch. Cancellations after your order has been dispatched must be done within 7 days from receipt. As soon as we have received your order in UNUSED condition, we will refund the cost of the products.
Before returning any item, please contact us. It will allow us to establish a return procedure. For all returns, you will be required to arrange and pay for the return of the products to us. Delivery costs for the original order cannot be refunded.
We accept no responsibility for goods damaged in transit. After collecting the purchase from the transport company, you are obliged to make notes about goods which suffer damage by the transport. It should be done in the presence of a carrier in his consignment note. Goods damaged will be replaced.
The price you will pay for the goods is that which prevails at the time you place your order. We reserve the right to change prices without prior notice. If prices on the web site are not correct due to any reason we will inform you of the correct price and you will have the right to amend or cancel your order. All prices exclude VAT (where applicable).
Telephone calls to and from Tapside may be recorded and used for Staff Training and Improvement of our services.